{"id":8973,"date":"2025-01-03T20:46:07","date_gmt":"2025-01-03T20:46:07","guid":{"rendered":"https:\/\/u-richi.com\/refund-and-returns-policy\/"},"modified":"2025-10-16T11:41:09","modified_gmt":"2025-10-16T11:41:09","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/u-richi.com\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8973\" class=\"elementor elementor-8973 elementor-14\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-624861fd e-flex e-con-boxed e-con e-parent\" data-id=\"624861fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a071746 elementor-widget elementor-widget-heading\" data-id=\"a071746\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return policy\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77dc8d1a color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"77dc8d1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Due to the nature of our products, skin and hair care products cannot be returned once they have been received and opened.<br \/>Returns are only valid in the following cases:<\/p><ul><li>Receiving the wrong product<\/li><li>Defective product<\/li><li>Used product<\/li><\/ul><p>to be eligible for return. The product must be unused. Unopened and in the same condition you received it. It must also be in the original packaging. To complete the return process. We need a receipt or proof of purchase.<\/p><p><strong>Return process:<\/strong><\/p><ol><li>Request a return through customer service.<\/li><li>The returned order will be received by our shipping service.<\/li><li>The product will be validated for return.<\/li><li>If accepted. You will be refunded minus the shipping charges.<\/li><\/ol><p>For any inquiries regarding our return policy. You can send a message to 201011052115+<\/p><div class=\"elementor-element elementor-element-bf4218f e-grid-align-right e-grid-align-mobile-right elementor-shape-rounded elementor-grid-0 elementor-widget elementor-widget-social-icons\" data-id=\"bf4218f\" data-element_type=\"widget\" data-widget_type=\"social-icons.default\">\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return policy Due to the nature of our products, skin and hair care products cannot be returned once they have<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8973","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages\/8973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/comments?post=8973"}],"version-history":[{"count":7,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages\/8973\/revisions"}],"predecessor-version":[{"id":31724,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages\/8973\/revisions\/31724"}],"wp:attachment":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/media?parent=8973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}