{"id":31135,"date":"2024-03-01T12:52:44","date_gmt":"2024-03-01T12:52:44","guid":{"rendered":"https:\/\/u-richi.com\/delivery\/"},"modified":"2025-10-22T07:41:45","modified_gmt":"2025-10-22T07:41:45","slug":"delivery","status":"publish","type":"page","link":"https:\/\/u-richi.com\/en\/delivery\/","title":{"rendered":"Delivery policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"31135\" class=\"elementor elementor-31135 elementor-19\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a35645f e-flex e-con-boxed e-con e-parent\" data-id=\"a35645f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-88def0b e-con-full e-flex e-con e-child\" data-id=\"88def0b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89c0913 elementor-widget elementor-widget-wd_text_block\" data-id=\"89c0913\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-right\">\n\t\t\t\n\t\t\t<p data-start=\"38\" data-end=\"439\">At U-Richi, we are committed to ensuring that your skincare and body care products reach you as quickly and in the best possible condition. U-Richi offers a variety of shipping options to meet your needs. Whether you're looking for an economical option with standard delivery, faster service with express shipping, or the ultimate in security with reliable shipping services, we've got you covered. You can also choose to pick up your order directly from our store for added convenience.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ade72b3 elementor-widget elementor-widget-heading\" data-id=\"ade72b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Application steps<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-e76b9fe e-flex e-con-boxed e-con e-child\" data-id=\"e76b9fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c633c95 e-con-full e-flex e-con e-child\" data-id=\"c633c95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f0a22fa e-con-full e-flex e-con e-child\" data-id=\"f0a22fa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e6f409 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"7e6f409\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>1.Order the product and complete the shipping information.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bc4c60 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"8bc4c60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/u-richi.com\/wp-content\/uploads\/2025\/10\/\u062a\u0635\u0645\u064a\u0645-\u0628\u062f\u0648\u0646-\u0639\u0646\u0648\u0627\u0646-76-128x128.png\" class=\"attachment-128x128 size-128x128\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9433ecc e-con-full e-flex e-con e-child\" data-id=\"9433ecc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8c9638 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"d8c9638\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>2. You will receive an order confirmation message.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-294ed2c elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"294ed2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/u-richi.com\/wp-content\/uploads\/2025\/10\/\u062a\u0635\u0645\u064a\u0645-\u0628\u062f\u0648\u0646-\u0639\u0646\u0648\u0627\u0646-79-128x128.png\" class=\"attachment-128x128 size-128x128\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25400da e-con-full e-flex e-con e-child\" data-id=\"25400da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0fb5bc0 e-con-full e-flex e-con e-child\" data-id=\"0fb5bc0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dee9c7e elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"dee9c7e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>3.Processing and preparing the request<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e130706 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"e130706\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/u-richi.com\/wp-content\/uploads\/2025\/10\/\u062a\u0635\u0645\u064a\u0645-\u0628\u062f\u0648\u0646-\u0639\u0646\u0648\u0627\u0646-78-128x128.png\" class=\"attachment-128x128 size-128x128\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c03b16 e-con-full e-flex e-con e-child\" data-id=\"8c03b16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-018f14d elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"018f14d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>4.Receive your order and pay<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4814258 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"4814258\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"128\" src=\"https:\/\/u-richi.com\/wp-content\/uploads\/2025\/10\/\u062a\u0635\u0645\u064a\u0645-\u0628\u062f\u0648\u0646-\u0639\u0646\u0648\u0627\u0646-77-128x128.png\" class=\"attachment-128x128 size-128x128\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61af184 e-con-full e-flex e-con e-child\" data-id=\"61af184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9545bf wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"c9545bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">U-Richi Products Exchange and Return Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-924d734 elementor-widget elementor-widget-wd_text_block\" data-id=\"924d734\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>At U-Richi, we always strive to ensure your complete satisfaction with our products. If you are not completely satisfied, you can request a replacement or return of the product under the following conditions:<\/p><p>1. Return and Exchange Conditions for Undamaged Products (Change Your Mind Option):<\/p><p>You have the right to return or exchange the product within 14 days from the date of receipt of the order, provided that the following is met:<\/p><p>Product Condition: The product must be in its original condition, unused, and in its original packaging.<\/p><p>Special Reason for Care Products: To protect the safety and quality of all our customers, any personal care or beauty product that has been opened or used, even once, cannot be returned.<\/p><p>2. Return of Damaged or Incorrect Products:<\/p><p>If you receive a product different from what you ordered, or if it is damaged (broken packaging, leaking, etc.) due to shipping:<\/p><p>Return Guarantee: You have the right to return or exchange the product free of charge.<\/p><p>Action: You must contact us immediately within 24 hours of receiving the order, attaching clear photos of the damage or error.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-733c9ae e-con-full e-flex e-con e-child\" data-id=\"733c9ae\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a462b wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f1a462b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">F.A.Q<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a77651 elementor-widget elementor-widget-wd_accordion\" data-id=\"2a77651\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-border-off wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tHow can I track my order?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>After shipping the order, we will contact you via message or email and our team will contact you to confirm the order.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"1\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tIs cash on delivery available?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Yes, cash on delivery is available for all orders.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"2\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat do I do if there is a delay in my order arriving?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"2\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>If your order exceeds the estimated shipping time, please contact our customer service team immediately and we will immediately check with the shipping company.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title\" data-accordion-index=\"3\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tWhat if the products are damaged upon receipt?\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"3\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Please do not receive the shipment and inform the representative that the product is damaged. Or take a photo and contact us immediately within [24 hours] of receipt to initiate the replacement process.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At U-Richi, we are committed to ensuring that your skincare and body care products reach you as quickly and in<\/p>\n","protected":false},"author":1522,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-31135","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages\/31135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/users\/1522"}],"replies":[{"embeddable":true,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/comments?post=31135"}],"version-history":[{"count":11,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages\/31135\/revisions"}],"predecessor-version":[{"id":32345,"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/pages\/31135\/revisions\/32345"}],"wp:attachment":[{"href":"https:\/\/u-richi.com\/en\/wp-json\/wp\/v2\/media?parent=31135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}