Return policy
Due to the nature of our products. Any skin and hair care products cannot be returned once they have been received and opened.
Returns are only valid in the following cases:
- Receiving the wrong product
- Defective product
- Used product
to be eligible for return. The product must be unused. Unopened and in the same condition you received it. It must also be in the original packaging. To complete the return process. We need a receipt or proof of purchase.
Return process:
- Request a return through customer service.
- The returned order will be received by our shipping service.
- The product will be validated for return.
- If accepted. You will be refunded minus the shipping charges.
For any inquiries regarding our return policy. You can send a message to 201011052115+