Since your convenience is our priority, we confirm every order through our customer service team within 24 hours of placing it.
If there is any issue with your order, please contact us at +201011052115
to serve you better instead of contacting the shipping company or through Facebook pages.
We will follow the delivery process and contact you if your order is delayed or rejected within 3 days.
If there is an issue with your order after receiving it, please contact us at +201011052115
to take appropriate action.
Please note that official working days are from Sunday to Thursday. Fridays, public holidays and vacations are days off for all employees and shipping companies.

Delivery schedule

We process and ship all our orders 6 days a week, except Friday.
Our delivery schedule is 3 to 5 business days from order confirmation.
You will receive a text message from the shipping company with your COD amount and the contact information of the delivery person when your order is ready to be delivered to you.

Cancel the order:

Please note that you can cancel the order within 24 hours.

If you wish to cancel your order, please contact customer service at + 201011052115

.